Privacy Policy.
Your trust is the foundation of everything we do. This policy explains what information we collect, how we use it, and the choices you have.
Security ONE (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy describes how we handle personal information when you visit our website or use our products and services.
By using our website or services, you agree to the practices described in this policy. This is placeholder copy intended for review by your legal team before publication.
Information We Collect
We collect information you provide directly to us — for example, when you request a quote, book a consultation, contact our support team, or sign up for updates. We also collect limited technical information automatically when you visit our website.
- Contact details such as your name, email address, phone number, and service address.
- Information about your property or security needs that you share with us to prepare a quote or design a system.
- Usage and device information, including IP address, browser type, and pages visited, collected through cookies and similar technologies.
How We Use Your Information
We use the information we collect to deliver and improve our services, respond to your requests, and keep you informed about products and offers relevant to you.
- To prepare quotes, schedule consultations, and provide installation, monitoring, and support services.
- To respond to your enquiries and provide customer service.
- To send service updates and, where you have opted in, marketing communications you can unsubscribe from at any time.
- To maintain the security, integrity, and performance of our website and systems.
How We Share Information
We do not sell your personal information. We share it only as needed to operate our business and deliver the services you request — for example, with trusted service providers who help us host our website, send communications, or carry out installations under strict confidentiality obligations.
We may also disclose information where required by law, to protect our rights, or in connection with a business transfer.
Cookies & Tracking
Our website uses cookies and similar technologies to remember your preferences, understand how the site is used, and improve your experience. You can control cookies through your browser settings, though disabling them may affect some site features.
Data Security & Retention
We apply appropriate technical and organizational safeguards to protect your personal information against unauthorized access, loss, or misuse. We retain personal information only for as long as necessary to fulfil the purposes described in this policy or as required by law.
Your Rights & Choices
You may request access to, correction of, or deletion of your personal information, and you can opt out of marketing communications at any time. To exercise any of these rights, please contact us using the details below.
If you have any questions about this Privacy Policy or how we handle your information, we’re here to help.